MarkScheme

Support

Questions, bug reports and refund help for MarkScheme — Grade Boundary Designer.

Email

dmjks120@gmail.com
Replies usually arrive within two business days. Please include your macOS version and the app version from Settings → About.

Frequently asked

How do I import my marks?

Click Import scores… in the sidebar and choose a CSV file exported from your spreadsheet. Pick which column holds the candidate identifier and which holds the raw score, then confirm. Comma, semicolon and tab separated files are all accepted.

How do I move a boundary?

Open Scale Editor and drag any handle along the boundary axis. The histogram, band counts and percentages update as you drag. You can also type an exact score into the Bands list on the right.

What counts as a borderline candidate?

Anyone whose score sits within the margin you set below the next boundary. Change the margin with the stepper on the Borderline screen or in Settings.

How do I restore a purchase on a new Mac?

Open Settings → Your purchase → Restore Purchases, or use Help → Restore Purchases in the menu bar. Sign in with the same Apple Account used for the original purchase. The same control is also on the purchase screen before you buy.

How do I cancel a subscription?

Open Settings → Manage Subscription, or use App Store → your account → Subscriptions. Cancelling stops future renewals; access continues until the end of the paid period. Refunds are handled by Apple at reportaproblem.apple.com.

Is my student data uploaded anywhere?

No. MarkScheme has no server and no cloud sync. Everything is stored locally on your Mac. See the Privacy Policy.

Does the app include official exam board boundaries?

No. Grade boundaries are institution-specific and revised each year, so MarkScheme ships only generic templates that you edit. It never claims to reproduce any awarding body's published boundaries.

System requirements

macOS 14.0 or later. Apple silicon and Intel Macs are both supported.