Support

Symptom Tracker: Health · We’re here to help.

Need a hand? Email us and we’ll reply as soon as we can:

dmjks120@gmail.com

Frequently Asked Questions

What does the app do?

Symptom Tracker: Health lets you log any symptom on a 0–10 severity scale, record daily factors such as sleep, stress, hydration, exercise, and mood, and then reveals statistical patterns between your factors and your symptoms. You can view your full history as a timeline and export a doctor-ready PDF report.

Do I need an account?

No. There is no sign-up or login. All your data is stored privately on your device.

How much does it cost?

Symptom Tracker Pro unlocks the full app. All prices are in US Dollars and may vary by region:

How do I start the 3-day free trial?

Open the app, choose the Yearly plan on the subscribe screen, and tap Start 3-day free trial. You won’t be charged until the trial ends, and you can cancel anytime before then.

How do I restore a purchase?

If you already subscribed or bought Lifetime access (for example on another device or after reinstalling), tap Restore Purchases. You’ll find it on the subscribe screen and in Settings › Symptom Tracker Pro › Restore Purchases.

How do I manage or cancel my subscription?

Subscriptions are managed by Apple. Go to Settings app › [your name] › Subscriptions on your iPhone or iPad, or open Settings › Manage Subscription inside the app. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period.

Where is my data stored? Is it private?

Everything stays on your device. We don’t run a server, we don’t collect your data, and nothing is uploaded. See our Privacy Policy (link to your published privacy policy page).

How do I export a report for my doctor?

Open the Reports tab and tap Export PDF. You can then share, print, or save the summary of your symptoms and top patterns.

How do I clear my data?

Go to Settings › Clear all data inside the app. This permanently deletes everything on your device and cannot be undone.

Important Health Notice

Symptom Tracker: Health is a personal tracking tool and is not a medical device. It does not diagnose, treat, or give medical advice. Correlations shown in the app are statistical associations, not proof of cause. Always talk to a qualified healthcare professional about your health.

© 2026 MD Shahariar Nazim Joy. Contact: dmjks120@gmail.com