Email: dmjks120@gmail.com
We aim to reply within two business days. Please include your device model and iOS version.
Frequently asked questions
Do I need a purchase to use the app?
Yes. The app has no free tier. Choose the monthly subscription, the annual subscription or the one-time lifetime purchase on the purchase screen to unlock all study features.
How do I restore a purchase on a new device?
Sign in with the same Apple Account, open the app and tap Restore Purchases on the purchase screen. After purchasing, the same button is always available in Settings → Subscription → Restore Purchases.
How do I cancel a subscription?
Open the iOS Settings app, tap your name, then Subscriptions, then select Series 24 Prep and choose Cancel Subscription. You can also tap Manage subscription in the App Store inside the app's Settings screen. Cancelling stops future renewals; access continues to the end of the paid period.
Does the app work offline?
Yes. The entire question bank is stored on your device. An internet connection is needed only for the initial purchase or for restoring a purchase.
Where do the questions come from?
All questions and explanations are original, written from publicly available FINRA, SEC and MSRB rules and the public Series 24 content outline. No actual examination questions are reproduced.
How is the readiness score calculated?
Readiness combines your accuracy in each of the five official function areas with how much of each area you have covered, weighted by that function's share of the 150 scored exam items. It is an estimate to guide study, not a prediction of your examination result.
How does spaced repetition work?
Each question moves through review boxes. A correct answer pushes it to a longer interval (1, 3, 7, 16 then 35 days); a wrong answer sends it back to the start. The Review tab shows what is due.
Can I reset my progress?
Yes. Settings → Reset progress erases answers, streak, bookmarks and history on that device. Your purchase is not affected.
I found a question I believe is wrong.
Please email the question text and what you believe the correct answer is, with the rule reference. Corrections are reviewed and shipped in the next update.
Accessibility
The app supports VoiceOver, Dynamic Type up to the largest accessibility sizes, a Larger text option, and light, dark and system appearance. If you hit an accessibility barrier, please tell us and we will fix it.
Report a problem with a charge
Billing is handled by Apple. Use reportaproblem.apple.com for refund requests or billing questions.