Support

Something not working, or a question about your subscription? Email us and you'll get a real reply.

Frequently asked questions

Do I have to pay to use the app?

Yes. Class Schedule & Planner is a paid app with no free tier — a purchase is required to use it. The yearly plan starts with a 3-day free trial so you can try everything before you are charged.

How do I restore a purchase on a new device?

Open the app, go to Settings → Restore Purchases, and sign in with the same Apple Account you originally purchased with. Restore Purchases is also available directly on the purchase screen.

How do I cancel my subscription?

Subscriptions are managed by Apple, not by us. Open the iOS Settings app → tap your name → Subscriptions → select Class Schedule & Planner → Cancel Subscription. Or use apps.apple.com/account/subscriptions. Deleting the app does not cancel a subscription.

How do I cancel the free trial?

Cancel at least 24 hours before the 3-day trial ends, using the same steps above. If you cancel in time you will not be charged.

How do I set up a rotating Week A / Week B timetable?

Go to Settings → Schedule → Schedule type and choose Rotating A/B Weeks. Then set Cycle starts to the first day of Week A. When you add a class time you can mark it as Week A only, Week B only, or every week.

How do I set up a block / Day 1–Day 6 schedule?

Go to Settings → Schedule → Schedule type and choose Block / Day Cycle. Set how many days are in the cycle, set the date Day 1 begins, and choose whether the cycle skips weekends. Class times are then assigned to cycle days rather than weekdays.

I'm not getting reminders.

Check that notifications are allowed: iOS Settings → Class Planner → Notifications. Then in the app, open Settings → Reminders and make sure class, assignment and exam reminders are switched on. Reminders are scheduled on your device, so they work offline.

The widget is empty or out of date.

Open the app once — it refreshes the widget when it launches and whenever your schedule changes. Make sure you have added at least one course with class times.

Where is my data stored? Can you see it?

Everything is stored on your device only. We cannot see it, because nothing is ever uploaded. The app works fully offline and has no account system. See the Privacy Policy.

How do I delete everything?

Settings → Delete all data permanently removes every course, class time, assignment and exam on the device. This cannot be undone.

Can I try the app with example data first?

Yes. Settings → Load a sample term fills the app with an example timetable, assignments and exams so you can see how everything fits together. You can delete it at any time.