Support

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Frequently asked questions

How do I unlock the full app?

The app is free to try. Tap Unlock Everything on the welcome screen, pass the quick parental gate, and complete the one-time purchase. That's it — every lesson, quiz, and the fingerspelling drill unlock forever. There is no subscription.

I already paid. How do I restore on a new device?

Open the app, go to Settings → Restore Purchases (or tap “Restore Purchases” on the welcome screen), pass the parental gate, and your purchase will be restored on the same Apple Account. Restore is always available inside Settings, even after purchasing.

What is the parental gate?

Before any purchase, restore, or web link, the app asks a grown-up to solve a simple addition problem. This keeps children from making purchases or leaving the app on their own, as required for the Kids Category. It cannot be turned off.

Does it work offline?

Yes. All lessons and art are built into the app and work with no internet connection. The internet is only used for the one-time purchase or restore.

Do you collect any data?

No. The app collects no data at all — no accounts, no analytics, no ads, no tracking. Learning progress is stored only on the device. See our Privacy Policy.

Are the signs accurate?

Signs follow common American Sign Language usage. Some signs naturally vary by region and family. Practicing together and connecting with your local Deaf and hard-of-hearing community is a wonderful way to keep learning.

Contact us

Email dmjks120@gmail.com and we'll reply as soon as we can.

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