Help & Support

OAT Prep: Optometry Admission

Contact us: dmjks120@gmail.com
We reply to every email, usually within two business days. Telling us your device model and iOS version helps us answer faster.

Purchases

I bought the app but it is asking me to buy again

Open the purchase screen or Settings and tap Restore Purchases. Make sure the device is signed in to the same Apple Account you used originally, and that it has a network connection. Restore is available both before and after purchase.

How do I cancel my subscription?

Subscriptions are managed by Apple, not by us. Go to apps.apple.com/account/subscriptions, or on your device open Settings → tap your name → Subscriptions. Cancel at least 24 hours before the period ends to avoid the next renewal.

What do the plans cost?

Monthly Full Access $9.99 per month, Annual Full Access $34.99 per year (about $2.92 a month), and Lifetime Full Access $59.99 once. Prices shown are United States prices; your App Store displays your local price. Full terms are on the Terms of Use page.

Can I get a refund?

Apple handles all payments and refunds. Request one at reportaproblem.apple.com.

Studying

How is my projected score calculated?

The app converts your accuracy in each of the six reported subjects into an estimated standard score on the published 200–400 scale, then averages the six to give an estimated Academic Average. Total Science is estimated from your combined biology, general chemistry, organic chemistry and physics accuracy. These are our own estimates, not official conversions.

How does spaced repetition work?

Items you answer incorrectly, or slowly, come back sooner; items you answer quickly and correctly come back later. Flashcards use a five-level system with intervals of 1, 1, 3, 7 and 16 days. The Review tab shows what is due.

Can I use the app offline?

Yes. Every question, passage, explanation and flashcard is bundled inside the app. A connection is needed only to make or restore a purchase.

How do I reset my progress?

Settings → Reset all progress. This clears every answer, bookmark, streak and saved result on the device and cannot be undone.

Reminders and accessibility

I am not getting my daily reminder

Check that reminders are on in the app's Settings, and that notifications are allowed for the app in iOS Settings → Notifications. The reminder is a local notification generated on your device.

Does the app support VoiceOver and Dynamic Type?

Yes. Every control is labelled for VoiceOver, layouts reflow at large text sizes, and the app supports light and dark appearance throughout. You can also force light or dark mode in the app's Settings.

Content

I think an answer is wrong

Please email us the question text and what you think the correct answer should be. We review every report and correct genuine errors in the next update.

Where does the content come from?

Every passage, question, answer key and explanation was written originally for this app. Nothing is reproduced from official practice material or from any other product. The public references we consulted while verifying the science and the exam format are listed inside the app under Sources.

Is this the official OAT app?

No. This is an independent, unofficial study aid, not affiliated with or endorsed by ASCO, the American Dental Association, the American Optometric Association, or any school or college of optometry. Always confirm the current exam format, fees and policies on the official exam website.