Purchases & subscriptions
How do I restore a purchase on a new device?
Sign in to the same Apple Account you bought with, then open the app and tap Restore Purchases. It's available in two places:
- On the paywall, directly under the purchase button.
- Any time afterwards: Settings tab → Subscription → Restore Purchases.
What are the plans?
| Plan | Length | Price (US) | Renews? |
|---|---|---|---|
| Monthly Access | 1 month | $9.99 / month | Yes, every month |
| Annual Access | 12 months | 3-day free trial, then $49.99 / year (about $4.17 / month) | Yes, every 12 months |
| Lifetime Access | Permanent | $99.99 once | No — one-time purchase |
Prices shown are for the US App Store. Your local price is shown in the app before you buy.
How do I cancel?
Subscriptions are managed by Apple, not by us. On your device: Settings → [your name] → Subscriptions → Home Inspector Exam Prep → Cancel Subscription. Or use apps.apple.com/account/subscriptions. Cancel at least 24 hours before your period ends to avoid the next charge. You keep access until the end of the period you've paid for.
You can also open the manage-subscription screen straight from the app: Settings → Subscription → Manage Subscription.
How does the 3-day free trial work?
New subscribers who choose Annual Access get 3 days free. You are not charged during the trial. If you don't cancel at least 24 hours before it ends, the annual subscription starts and your Apple Account is charged. The trial is available once per Apple Account, per subscription group.
I want a refund.
Apple handles all billing and all refunds. Request one at reportaproblem.apple.com. We can't process refunds on Apple's behalf, but email us and we'll help you with the request.
The app says it can't load the plans.
That's an App Store connection problem, not a problem with your account. Check that you're online, then tap Retry on the paywall. If it persists, sign out and back in to the App Store on your device (Settings → Media & Purchases), then relaunch the app.
Using the app
Does it work offline?
Yes. The entire question bank ships inside the app. Once you've purchased, you can study anywhere — on a job site, on a plane, or with airplane mode on. The only thing that needs a connection is the purchase itself and Restore Purchases.
How many questions are there, and what do they cover?
2,150+ original questions across all 9 NHIE content domains: Roofing, Exterior, Structure & Foundation, Electrical, Plumbing, HVAC, Interiors, Insulation & Ventilation, and Standards of Practice & Ethics. Every question has a written rationale explaining the correct answer.
How is my readiness score calculated?
It blends your accuracy in each system with how much of the bank you've actually covered, weighted by how much each system counts toward the exam. It is deliberately conservative early on: doing 10 questions well doesn't make you 100% ready. It is an internal study signal, not a prediction of your official score.
How do I reset my progress?
Settings → Reset all progress. That clears answers, mocks, streak, bookmarks and flashcards. It does not cancel your subscription.
Do you collect any of my data?
None. No account, no analytics, no ads, no server. See the Privacy Policy.
About the exam
The app's Exam Info screen summarises the structure of the National Home Inspector Examination (NHIE) and links to the official source so you can verify everything for yourself. Exam content and timing are set by EBPHI and can change — always confirm current requirements with:
Contact
Developer: MD Shahariar Nazim Joy
Email: dmjks120@gmail.com