Support

Food Safety Manager Prep · We answer every email, usually within 24 hours.

Email: dmjks120@gmail.com
Developer: MD Shahariar Nazim Joy
App: Food Safety Manager Prep for iPhone and iPad

When you email, tell us your iOS version, your device, and what you were doing when the problem happened. It gets you a fix much faster.

Purchases and subscriptions

Do I have to pay to use the app?

Yes. Food Safety Manager Prep is a paid app with no free tier. After the onboarding questions you choose a plan: Monthly ($9.99/month), Yearly ($49.99/year with a 3-day free trial), or Lifetime Access ($99.99 one time). All three unlock everything.

How does the 3-day free trial work?

The trial is on the yearly plan. You get three days of full access at no charge. If you do not cancel at least 24 hours before the third day ends, it converts into a paid year at $49.99. Cancel any time from your Apple Account settings, or from Settings → Manage Subscription in the app.

I paid but the app still shows the paywall.

Tap Restore Purchases - it is on the paywall itself and also in the Settings tab. Make sure you are signed in with the same Apple Account you bought with. If it still does not unlock, check your internet connection (restoring needs to reach the App Store once) and email us.

How do I cancel?

Open the app, go to the Settings tab, tap Manage Subscription. Or on your device: Settings app → your name → Subscriptions → Food Safety Manager Prep → Cancel Subscription. Cancelling stops future renewals; the period you already paid for runs to its end.

How do I get a refund?

Apple handles all billing and all refunds for App Store purchases; we cannot issue one directly. Request it at reportaproblem.apple.com.

Can I use my purchase on my iPad too?

Yes. Sign in on the iPad with the same Apple Account and tap Restore Purchases. Lifetime Access and subscriptions both carry over.

Using the app

Does it work offline?

Yes. The entire question bank, all flashcards and all domain outlines are bundled inside the app. Once it is installed you can study on a plane, in the back of house, anywhere. The network is only used to talk to the App Store about your purchase.

How is the readiness score calculated?

It blends how much of the bank you have covered with how accurately you are answering, so it rewards both breadth and correctness. It is a study signal, not a prediction of any official exam score.

Is the mock exam like the real certification exam?

It is 90 questions in 120 minutes, drawn from the eight domains in the proportions this app's study blueprint uses. Actual accredited exams vary by provider; check your provider's official exam guide for its exact format and passing score.

How does spaced repetition work here?

Every question and flashcard sits in one of five boxes. Get it right and it moves up a box and comes back later (1, 2, 4, 8 then 16 days). Get it wrong and it drops to box 1 and comes back tomorrow. Daily Review shows you exactly what is due.

Can I reset my progress?

Settings tab → Reset Progress. It clears stats, streak, bookmarks, flashcard progress and mock history. It cannot be undone.

I think an answer is wrong.

Email us the question and why. We take accuracy seriously: if a keyed answer is wrong under the FDA Food Code, we fix it in the next update and we will tell you when it ships.

Privacy

What data do you collect?

None. No account, no analytics, no ads, no tracking. All study data stays on your device. Read the full Privacy Policy.

About the content

Every question, explanation, outline and flashcard is original and written by our team from publicly available sources: the FDA Food Code and CDC guidance on foodborne illness risk factors. The app is an educational study aid and is not a substitute for your local health department's requirements or an official certification exam.